Summary
This report by Press Ganey outlines the key trends shaping safety culture in 2023 and makes recommendations for senior healthcare leaders to create and sustain safety culture across their organisations. Based on survey data from 814,000 US healthcare professionals, it highlights that in 2022 there was an upward trend in the perception of safety culture among clinical and nonclinical staff, but perception continues to trend downwards among senior leadership and doctors.
Content
Key findings
- Overall, employees perceived improvement in safety culture within their departments and teams. Results showed moderate but statistically significant gains among clinical and nonclinical employees alike, particularly related to elements of resources and teamwork, such as staffing, teamwork within the unit, communication and job stress.
- Employees don’t perceive aspects of safety culture to be as strong across their broader organisations, as reflected in lower scores related to pride and reputation.
- Perceptions of safety culture among senior management continued to decline across all domains measured.
- Doctors also saw a decline across all domains of safety culture. Most notably, the module with the largest decline for physicians was pride and reputation.
Attachments
safety-culture-trends-2023(1).pdf
Healing without harm: Safety culture trends in healthcare 2023 (Press Ganey, 23 March 2023)
https://info.pressganey.com/e-books-research/safety-culture-trends-2023
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