This course will:
Develop an understanding of PSIRF and systems based learning. Explore how Safety II can be integrated into an Incident Investigation. Facilitate understanding in how to effectively apply a response planning process. Demonstrate a diverse range of tools to investigate incidents, such as SIEPS. Discuss a range of tools for capturing every day work. Demonstrate a range of tools for synthesising information gathered, such as timeline mapping and work system scans. Provide an opportunity to discuss how to respond proportionately to patient safety incidents. Explain how to write an effective investigation report. Explore how to apply principles of safety science to understand causation. Look at conducting interviews; including recognising signs of shock and post-traumatic stress. Register

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This training will support the development of expert understanding and oversight of systems based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
PSIRF and associated documents (PSIRP, PSII standards)
oversight framework
effective oversight and supporting processes related to incident response
maintaining an open, transparent, and improvement focused culture
importance of communication and involvement of those affected (preventing further harm)
commissioning and planning of patient safety incident investigations
complex investigations spanning different organisational, care setting, and stakeholder boundaries
Who should attend:
Executives, commissioning, & service managers supporting service lead investigator roles
The following only after attending the 2-day systems approach to patient safety incident response: All Executive, Commissioner and Service Leads for investigation; All Lead investigators conducting patient safety incident investigations investigators conducting
Facilitator: Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
Register
hub members receive a 20% discount. Email [email protected] for discount code.

Event details