Systems approach to Patient Safety Incident Investigations

This course will:

• Develop an understanding of PSIRF and systems based learning.
• Explore how Safety II can be integrated into an Incident Investigation.
• Facilitate understanding in how to effectively apply a response planning process.
• Demonstrate a diverse range of tools to investigate incidents, such as SIEPS.
• Discuss a range of tools for capturing every day work.
• Demonstrate a range of tools for synthesising information gathered, such as timeline mapping and work system scans.
• Provide an opportunity to discuss how to respond proportionately to patient safety incidents.
• Explain how to write an effective investigation report.
• Explore how to apply principles of safety science to understand causation.
• Look at conducting interviews; including recognising signs of shock and post-traumatic stress.

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