Event details
This course will:
- Develop an understanding of PSIRF and systems based learning.
- Explore how Safety II can be integrated into an Incident Investigation.
- Facilitate understanding in how to effectively apply a response planning process.
- Demonstrate a diverse range of tools to investigate incidents, such as SIEPS.
- Discuss a range of tools for capturing every day work.
- Demonstrate a range of tools for synthesising information gathered, such as timeline mapping and work system scans.
- Provide an opportunity to discuss how to respond proportionately to patient safety incidents.
- Explain how to write an effective investigation report.
- Explore how to apply principles of safety science to understand causation.
- Look at conducting interviews; including recognising signs of shock and post-traumatic stress.