This course will:
Develop an understanding of PSIRF and systems based learning.
Explore how Safety II can be integrated into an Incident Investigation.
Facilitate understanding in how to effectively apply a response planning process.
Demonstrate a diverse range of tools to investigate incidents, such as SIEPS.
Discuss a range of tools for capturing every day work.
Demonstrate a range of tools for synthesising information gathered, such as timeline mapping and work system scans.
Provide an opportunity to discuss how to respond proportionately to patient safety incidents.
Explain how to write an effective investigation report.
Explore how to apply principles of safety science to understand causation.
Look at conducting interviews; including recognising signs of shock and post-traumatic stress.
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