My first note on 'the hub'! Fantastic knowledge sharing platform. My focus at the moment in a busy Healthcare Organisation that consists of 55 General Practices across the country, is how we engage with our patients and by that I feel we need to ask our patients how we are doing caring for them. We don't ask our patients enough what they want and expect to receive from a care team in general practice. We have attempted questionnaires and surveys in the past and feel there must be a better way of engaging with our patients - advocacy groups perhaps etc. I would be interested in receiving feedback and experiences I could take learning's from. I am interested in improving the design of our organisation so that staff can provide the best and safest care. thanks aine
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Models of good practice for patient engagement in patient safety
in How to engage for patient safety
Posted
Hi Helen, Claire and team
My first note on 'the hub'! Fantastic knowledge sharing platform. My focus at the moment in a busy Healthcare Organisation that consists of 55 General Practices across the country, is how we engage with our patients and by that I feel we need to ask our patients how we are doing caring for them. We don't ask our patients enough what they want and expect to receive from a care team in general practice. We have attempted questionnaires and surveys in the past and feel there must be a better way of engaging with our patients - advocacy groups perhaps etc. I would be interested in receiving feedback and experiences I could take learning's from. I am interested in improving the design of our organisation so that staff can provide the best and safest care. thanks aine