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Models of good practice for patient engagement in patient safety
Adonovan replied to HelenH's topic in How to engage for patient safety
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Hi Helen, Claire and team My first note on 'the hub'! Fantastic knowledge sharing platform. My focus at the moment in a busy Healthcare Organisation that consists of 55 General Practices across the country, is how we engage with our patients and by that I feel we need to ask our patients how we are doing caring for them. We don't ask our patients enough what they want and expect to receive from a care team in general practice. We have attempted questionnaires and surveys in the past and feel there must be a better way of engaging with our patients - advocacy groups perhaps etc. I would be interested in receiving feedback and experiences I could take learning's from. I am interested in improving the design of our organisation so that staff can provide the best and safest care. thanks aine- Posted
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