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Haydn Williams


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About Haydn Williams

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  • Country
    United Kingdom

About me

  • Organisation
    Four Seasons Health Care
  • Role
    Head of Incident Management

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  1. Community Post
    Great, thank you both! When I settle upon some final wording I'll be sure to report back!
  2. Community Post
    I've been searching for a definition of "Lessons Learned", to inform some internal discussion and a policy review. However, I cannot seem to find one anywhere - I've tried as much NHSI and old NPSA documentation as I can get my hands on, Googled some Trust policies, and done some other searches. The closest I can find is some wording on Knowledge for Healthcare: This seems to be a start, but not necessarily specific to incidents and learning from investigations. I'm also keen to use wording from an organisation which already carries a bit of weight and gravitas, rather than developing our own, if possible. Is anyone aware of anything I might have missed?