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Tom McGowan

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  1. A2be07223afc9e4b2aea4a7f98c77282

    How the Parliamentary and Health Service Ombudsman (PHSO) looks into complaints

    Tom McGowan commented on Claire Cox's article in Investigations, risk management and legal issues
    Conclusion about the PHSO Service. It has been our conclusion that the PHSO exists to give the impression that it provides redress; however, it is fundamentally flawed, not impartial and defensive of its processes and reputation. Do not waist your time with this service which exists only to appease complainants and protect the services. We ceased the PHSO investigation after 4 years of 'smoke and mirrors' and a complete lack of regard for the truth. My advise it pursue other avenues and give the PHSO a wide birth! For the full details of our story please read and feel free to make contact via this site: www.olivermcgowan.org PHSO form final version.pdf Letter of support from Mencap - Final.pdf 20200922-C2055716_McGowan_PHSO.pdf 20210206-C2055716_McGowan_PHSO.pdf
Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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