After explaining her pain to a stranger, she was met with a shrug. “I was told that this is just what happens after kids. I felt so ignored and so awful. I cried; I felt invisible.”
Feeling failed by a human doctor, she turned to ChatGPT. “I know that AI is programmed to acknowledge me; it said something like, ‘that must be really stressful and tough to deal with right now,’ and then gave me a list of things my pain could be attributed to. It instantly put me at ease,” Katie, 28, said.
She is now in the majority. A study of 1,000 UK women aged 20 to 50 found that 53% would use a free AI tool for medical advice, even while acknowledging the 20 per cent error rate.
The report by Intimina, a Swedish company that makes women’s health products, Sixty-six per cent of women admitted they had avoided booking a GP appointment or collecting a prescription to avoid associated costs and 47% said the cost of living had led them to delay buying treatments until symptoms felt “severe”.
However, a London School of Economics study last year found that AI models systematically downplayed women’s symptoms compared to men’s.
Dr Susanna Unsworth, a women’s health expert with Intimina, said: “AI lacks the clinical nuance essential in intimate health. Self-treating based on a chatbot’s guess can lead to inappropriate treatment and prolonged suffering.”
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Source: The Times, 8 March 2026
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