Skip to content

The SPA experience: NHS Wales Award winner 2016

by Claire Cox

· 2,699 views

Summary

Having surgery can be a daunting experience for most people. Staff at the Princess of Wales Hospital in Bridgend, Wales, have recognised this, especially in their patients with complex needs. The reasonable adjustments that they have put in place to ensure their patients receive a bespoke, calming, safe experience won them an NHS Wales Award in 2016 in the Citizens at the Centre of Service Redesign and Delivery category.

Content

This short video, by Abertawe Bro Morgannwg University Health Board, demonstrates the Soothing Patient Anxiety (SPA), a unique approach to co-production in meeting the needs of complex patients requiring a surgical intervention.

The SPA experience: NHS Wales Award winner 2016 https://www.youtube.com/watch?v=AKDGeVPh42s
    • 1

    User Feedback

    Recommended Comments

    HelenH

    Members

    Brilliant initiative.

    @Claire Cox are there more resources from this Centre we could add to the hub?

    Claire Cox

    Members

    Hi @HelenH   Yes.  I have been in contact with the brilliant @Paul Harris  he will have more information. 

    Create an account or sign in to comment

    Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.