Human factors in healthcare workshop: Developed and delivered by clinicians for all those working in healthcare

Summary

All of us who work in healthcare understand how important our role is in ensuring patient safety.

We all know that despite working in very difficult situations, there are simple practical methods and cultural changes that can improve the care we provide.

It's turning what is needed into practical changes, which is the hard part; both in how we diagnose patients and how we treat them. This one-day, 6 CPD accredited course has been written and delivered by Professor Rob Galloway, whose day-to-day role is as an A&E consultant.

Content

The course has been specifically written for those involved in patient care – both directly providing care and for staff who support the clinical staff behind the scenes, e.g. managers and administrators.

The course takes a different approach to many human factors courses. Concentrating on the practical down to earth solutions to improve patient care, rather than the academic or theoretical, the course is based on clinical examples and experience.

As far as human factors courses go, it is as light-hearted and enjoyable as it can be. This is based on Rob Galloway’s experience of using storytelling to teach important skills and knowledge.

The course is delivered once a month at the four main hospitals of University Hospitals Sussex NHS Trust  (Brighton, Haywards Heath, Worthing & Chichester)  and external candidates can apply to come via Eventbrite: https://eventbrite.com/o/events-uhsx-65465914873

Rob also runs courses at your hospital or organisation and can be contacted on [email protected]

Both courses’ flyers are attached below.

Human Factors Poster 2025 V.6.pdf

Prof Rob Galloway Human Factors final version Info np (2).pdf

About the author

Professor Rob Galloway is an A&E consultant. Rob often chairs conferences and regularly appears on radio and TV programmes about health topics and writes a fortnightly column in the Daily Mail, explaining the science behind medical headlines. As a junior doctor he wrote a half serious, half comedy book about working in A&E, ”In stitches the highs and lows of life as an A&E Doctor” – written under a pseudonym Nick Edwards. Before working as a doctor, he had a short and failed stint as a stand-up comedian.