Summary
Error reporting and analysis is a key element of a learning organisation. This article describes one healthcare organisation's approach to systematic review of serious harm events through use of a standardised classification system, frequent meetings, inclusion of the patient and family voice, and application of human factors strategies.
Building a resilient patient safety culture: A large healthcare organization's approach to systematically reviewing serious harm events (April 2024)
https://pubmed.ncbi.nlm.nih.gov/38881481/
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