Summary
Implementation of high reliability principles in healthcare delivery is recognized as an effective strategy for reducing harm to patients and healthcare workers. With the coronavirus disease 2019 (COVID-19) pandemic upon us, our emergency departments (EDs) are facing an unprecedented safety threat. How does a high reliability ED function during a pandemic, and what are the most important strategies for keeping ourselves and our patients safe? Thull-Freedman et al. discuss this in a commentary in the Canadian Journal of Emergency Medicine.
Going to the COVID-19 Gemba: Using observation and high reliability strategies to achieve safety in a time of crisis
https://www.cambridge.org/core/journals/canadian-journal-of-emergency-medicine/article/going-to-the-covid19-gemba-using-observation-and-high-reliability-strategies-to-achieve-safety-in-a-time-of-crisis/D7A531C12ECEC668283CB9C880E443E9
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