Building a single patient record: the three pillars of success (PRSB, 7 March 2025)

Summary

A single patient record has the potential to transform the way health and social care work together in the UK. It represents an opportunity to break down silos, empower people to take charge of their care, and deliver a system that truly puts individuals at its heart. Beyond the essential purposes of care, it is a crucial information resource of planning services, informing population health needs and research to improve treatment and prevention. Done right, it will mean faster, safer, and more joined-up care for everyone, no matter where they live or how complex their needs.

But success is not guaranteed. As the Government prepares its 10-year plan, the Professional Record Standards Body (PRSB) – drawing on years of collaboration with clinicians, patients, and care providers – believes there are three critical pillars to delivering this vision: public trust, system stability, and staff advocacy. Together, they form the foundation for a resilient, inclusive system that will transform care.

Further reading on the hub:

The challenges of navigating the healthcare system: Sue's story