Summary
The large volume of patients, rapid staff turnover and high work pressure mean that the usability of all systems within the emergency department (ED) is important. The transition to electronic health records (EHRs) has brought many benefits to emergency care but imposes a significant burden on staff to enter data. Poor usability has a direct consequence and opportunity cost in staff time and resources that could otherwise be employed in patient care. This research measured the usability of EHR systems in UK EDs using a validated assessment tool.
It found that no UK ED EHR system met the internationally validated standard of acceptable usability for information technology.
Related reading on the hub:
Usability of electronic health record systems in UK EDs (3 March 2021)
https://emj.bmj.com/content/38/6/410
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