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November 2019

CQUIN: Implementing three high impact actions to prevent falls


Due to the success of the first Falls CQUIN in September, this Webex aims to provide a second informal and supportive opportunity for trust falls/CQUIN leads to come together to discuss and share more questions, experiences, challenges and improvement plans relating to the 2019/20 Falls CQUIN. By request this session will focus on lying/standing BP measurement.
Chaired by Julie Windsor, Patient Safety Clinical Lead for Medical Specialties/Older People, NHS England & Improvement.
Further information

Tackling clinical burnout: a personal, national and global crisis


With the NHS chronically understaffed, resources limited and demand for services increasing, clinical staff are working hard in local systems under pressure. Clinician burnout is on the rise globally and can bring with it significant risks around the care and safety of patients, as well as having a devastating effect on the personal lives of individual clinicians. 
Join an online event from the King's Fund to explore some of the latest evidence on the health and wellbeing of clinicians and the practical actions that can help to make a difference to the lives of staff. The speakers will discuss the pressures that threaten personal health, morale, patient care and create a burden on the NHS, while exploring how to tackle the root causes and engage people and leaders in how to create the best, supportive places to work. 

Register to watch live or on demand

Building the dementia pathway: delivering place-based care

Event from the King's Fund in partnership with the Alzheimer's Society. Attend to hear about:
updates on what the NHS long-term plan means for dementia how integrated care systems are designing integrated dementia services approaches to dementia as a co-morbidity how to make best use of the workforce and improve personalised care moving towards a long-term solution for health and care. Find out more

Human Factors Masterclass by Eastern Academic Health Science Network

There is increasing recognition of the need to embed human factors science into the design of healthcare systems and processes. The masterclass will explore:
What do we mean by human factors? How can we apply human factors methods and principals to create safer healthcare systems? What is the evidence base that applying human factors design principles improves patient safety? How can NHS Leaders embed human factors thinking in their own organisation? The session will be interactive and attendees, whether they be clinical or non-clinical, will take away tools and knowledge that they can apply to their workplace. Further information and tickets

Human Factors Conference

Taking a lead from other high risk organisations, including aviation and air traffic services, this conference from the Royal College of Physicians and Surgeons of Glasgow (RCPSG) will examine human factors and their relevance to mistakes in an innovative and engaging way. It will highlight the importance of looking after ourselves, interpersonal relationships, flattening hierarchies and how to ensure adoption of a no blame culture to give the attendee insight into the subject and to learn methods of reducing mistakes.
Visit RCPSG's website for further information and to book

NHS Resolution: The clinical reality of Emergency Department claims

What do we miss? What do we do about it?
An exploration of safety themes and the impact of harm leading to litigation. Promoting an awareness and understanding of Emergency Department claims as well as the cost of claims, both financial and human, to patients and the staff involved.
This free training conference is only aimed at Emergency Department (ED) clinical staff and safety, quality and governance leads.
Key topics:
Reducing claims in ED – What can we do? What do we miss, what do we do about it? Claims relating to nursing care Shared learning – spreading the word Understanding the patient pathway Further information and tickets

Mind the Gap: integrating human factors & ergonomics into health and social care

Human Factors & Ergonomics (HFE) in health and social care is rapidly gathering interest and momentum regionally, nationally and internationally. The purpose of the HFE Community of Practice (COP) is to bring together people from across the region who share a passion for HFE and who have a desire to develop its use in practice. It is intended to be a forum where enthusiasts can learn together, share knowledge, experience and resources and to build confidence in HFE.
Through the event, the North East and North Cumbria HFE COP would like to showcase HFE examples, and encourage organisations, teams and individuals to share their HFE stories of success and learning so that delegates can take away ideas, inspiration and an increased confidence of how integrating HFE into health and social care may improve patient and staff safety and experience in their own organisation.
Further information and tickets

Deteriorating Patient Summit

The Deteriorating Patient Summit focuses on recognising and responding to the deteriorating patient through improving the reliability of patient observations and ensuring quality of care. The conference will include National De­velopments including implementing the recommendations from the May 2019 Healthcare Safety Investigation Branch Report Investigation into recognising and responding to critically unwell patients  and case studies highlighting the effective implementation of NEWS2 – the recently updated National Early Warning Score.
The conference continues with a practical case study based sessions on identifying patients at risk of deterioration, improving practice in patient observations, responding to the deteriorating patient, and improving the communication and use of NEWS2 in the community and at the interface of care. Extended sessions will focus on identification of deterioration and improving the response to sepsis.
Further information and to register

Integrating Patient Safety with QIS-HFE: Quality Improvement Science for Human Factors & Ergonomics in Health and Social Care

This course run by Loughborough University is designed to enable you to discuss the core concepts in Human Factors & Ergonomics (HFE) in terms of systems and design.
You will understand the use of safety science in healthcare and the differences between HFE and Quality Improvement Science.
Further information and to book
Short Course Overview QIS-HFE (1 day).docx

Improvement Cymru National Conference: Rethinking how we improve


Join us for the formal launch of the new all-Wales improvement service for health and social care (currently known as 1000 Lives Improvement). Find out how we’re supporting a new all-Wales vision for improvement for health and social care that we can work together to achieve. We’re excited about the future of improvement in Wales and we’d love for you to be a part of it with us.
Who should attend?
Anyone working in health and social care with a passion for improving what we do and how we do it for the people of Wales.
Further information and to register

Patient Safety Conference


Following on from the first World Patient Safety Day, The Royal Orthopaedic Hospital are holding a Patient Safety Conference.
The day will include the following topics:
A patient's story of harm How we involve and listen to patient feedback and learn. Staff story - how it feels to be involved in an incident. No staff blame / just culture. Human factors. NHSi patient safety strategy. ROH quality improvements (celebration and good news). Further information and to register

Digital Showcase 2019 - Somerset

Taunton and Somerset NHS Foundation Trust (acute GDE hospital) and Somerset Partnership Foundation Trust (community hospitals) along with our CCG are holding a day of stands in our hospital concourse explaining new and current advancements in technology on our sites, grouped by the NHSX key themes. For patients, visitors and colleagues.
Please contact helen.wood@tst.nhs.uk for further information.
Floor plan of event

Consent during childbirth post montgomery and risk of OASI

A multidisciplinary study day organised by the MASIC Foundation with leading speakers, reflecting the diverse professional roles required to coordinate and deliver effective and individualised care for women experiencing Obstetric Anal Sphincter Injury (OASI).
Book tickets
Consent Meeting 28th November 2019 (Patient Safety Learning Website).pdf

Introduction to Human Factors by Advancing Quality Alliance (AQuA)

Ideal for those who are new to Human Factors, or those looking to refresh existing knowledge, this entry-level one-day programme will provide members with the fundamental knowledge and skills for Human Factors in health and care.
Participants are also encouraged to apply these to their individual role and environment, to help them reduce error, improve processes that underpin patient safety, and support organisational safety culture.
Further information and to book

9th Annual patient safety students and trainees day

Join a multidisciplinary host of speakers - from anaesthetists to pilots - to receive practical knowledge about legal issues in patient safety, leadership skills and wellness in the workplace at this Royal Society of Medicine event.

As well as exploring approaches to patient safety, human factors and quality from multiple perspectives, highly interactive workshops will encourage delegates to discover ways to improve patient safety.
Further information and to book