Haydn Williams
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I've been searching for a definition of "Lessons Learned", to inform some internal discussion and a policy review. However, I cannot seem to find one anywhere - I've tried as much NHSI and old NPSA documentation as I can get my hands on, Googled some Trust policies, and done some other searches. The closest I can find is some wording on Knowledge for Healthcare:
QuoteLessons learned are concise descriptions of knowledge derived from experiences
This seems to be a start, but not necessarily specific to incidents and learning from investigations. I'm also keen to use wording from an organisation which already carries a bit of weight and gravitas, rather than developing our own, if possible. Is anyone aware of anything I might have missed?
1
Definition of "Lessons Learned"
in Methodology and guidance: How to do an investigation
Posted
Great, thank you both! When I settle upon some final wording I'll be sure to report back!