Good Luck @Danielle Haupt let us know how you get on.
We have had 8 calls in our first 3 months of the call of concern service.
As well as all appropriate call, It's also highlighted the patients we are called about have either had complex needs or in a vulnerable patient group such as dementia and learning disability.
Still early days for us, but one bit of advice I would say is, don't underestimate the amount of advertising you need to do!