Healthcare Huddle: The things you need to know about the First Do No Harm report by Baroness Cumberledge

Summary

This Heathcare Huddle video focuses on key themes that came out of the First Do No Harm report. You can watch it in two parts or as one full video.

PART ONE (with Darren Thorne, Managing Director of Facere Melius)

- Theme 1: ‘No-one is listening’ – The patient voice dismissed

- Theme 2: ‘I’ll never forgive myself’ – Parents living with guilt

- Theme 3: ‘I was never told’ – the failure of informed consent

PART 2

- Theme 4: Redress – ‘We want justice’

- Theme 5: ‘We do not know who to complain to’ – Complaints

- Theme 6: Duty of Candour – ‘preventing future errors’

- Theme 7: Conflicts of interest – ‘we deserve to know’.