Safety culture handbook for maternity services (Healthcare Improvement Scotland, 2014)

Summary

.As healthcare organisations continually strive to improve, there is a growing recognition of the importance of establishing a culture of safety. This handbook was published by Healthcare Improvement Scotland to support NHS board maternity services to:

1. understand the importance of safety culture.
2. undertake a patient safety climate survey.
3. understand what the survey results are telling them.
4. develop an improvement plan to address areas that have been highlighted.

It includes:

• the Maternity Services Patient Safety Survey.
• template letters for NHS boards to adapt for local use.
• an example improvement plan template.