CQC case study: outstanding, safe care for all (May 2017)

Summary

Inclusion Healthcare, a social enterprise, provides primary medical services for homeless people in Leicester. It was rated outstanding following its CQC inspection in November 2014. CQC inspectors found strong leadership at its heart and a positive culture that ensures patient safety is paramount.

In this short film, we hear from service users and staff and find out how they are promoting patient safety. 

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