NHS England: Digital case studies

Summary

The NHS e-Referral Service is a digital platform used to refer patients to service providers. It is frequently used for Advice and Guidance services, where clinicians in general practice to seek specialist advice about a patient’s care, either before or instead of referring them to hospital for specialist assessment.

This page includes a number of case studies which provide insights into the implementation, benefits and use of the NHS e-Referral Service across primary and secondary care. They cover lessons learned, personal experiences and feature specific examples relating to Advice and Guidance services.

Related reading on the hub:

• Advice and guidance services: Patient Safety Learning’s response to the latest HSSIB report