Monitoring trends in the quality of urgent and emergency care (Nuffield Trust, June 2021)

Summary

In this indicator update, Nuffield Trust look at trends in the quality of urgent and emergency care both before and during the pandemic.

This includes measures of other parts of the health system which affect urgent care services.

Content

Data is included on:

• NHS 111
• Ambulance response times
• Ambulance handover delays
• A&E waiting times
• Potentially preventable emergency admissions
• Hospital bed occupancy
• Violence in A&E
• Patients’ overall experience of NHS and social care services
• Mental health crisis care.