What can patients tell us about the quality and safety of hospital care? Findings from a UK multicentre survey study (March 2018)

Summary

Patient safety measurement remains a global challenge. Patients are an important but neglected source of learning; however, little is known about what patients can add to our understanding of safety. Authors of this study, published in BMJ Quality & Safety, sought to understand the incidence and nature of patient-reported safety concerns in hospital.