From reaction to resilience: How proactive risk management can unlock safety, quality and innovation in the NHS

Summary

Annette Fogarty, Associate Director of Quality & Patient Safety, NHS South East London Integrated Care Board, shares a presentation on how proactive risk management can unlock safety, quality and innovation in the NHS.

We often focus on reacting to incidents, but real improvement comes from understanding the risks beneath the surface and how they interact within the system and not just the organisation we work in. The NHS is a complex system of systems and through collaboration, problem seeking and proactive risk management we can help to create safer systems and deliver better outcomes for our patients.