Scaffolding our systems? Patients and families ‘reaching in’ as a source of healthcare resilience. (15 May 2018)

Summary

Their paper, published in BMJ Quality & Safety, examines a key opportunity for patient engagement—the ward round—and investigates the links between patients’ expressed preference to be involved and their observed level of involvement during subsequent ward rounds. The authors report little relationship between the two, concluding that involvement is affected by a range of contextual factors.