PVM blog: What Patient Voices Matter is teaching us (27 April 2022)

Summary

In this blog, Sarah Tilsed, Head of Patient Partnership at The Patients Association, gives an update on recent themes discussed by the Patients Association's Patient Voices Matter (PVM) panel, including complaints, counselling and the accessibility of NHS communications. PVM is a lived-experience advisory panel set up to discuss how things can be improved in the NHS for all patients.

Sarah has written a range of other blog posts about PVM that can also be read on The Patients Association's website.