Summary
In this blog, Aimee Robson, Deputy Director of Personalised Care at NHS England, talks about how healthcare workers can introduce one simple question into their communication with patients: “What matters to you?” She highlights that facilitating dialogue with patients about their own priorities is the first step in achieving personalised care, a key commitment outlined in the NHS Long Term Plan.
NHS England - Asking patients “what matters to you” to personalise health and care (9 June 2021)
https://www.england.nhs.uk/blog/asking-patients-what-matters-to-you-to-personalise-health-and-care/
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