Improvement Academy: PRASE – Patient reporting and action for a safe environment

Summary

Patient reporting and action for a safe environment (PRASE) is system for collecting patient feedback about how safe they feel whilst in hospital. It is designed to help staff identify things that are working well, and areas needing improvement.

Feedback is collected using a patient safety questionnaire and a reporting tool. With the help of PRASE hospital volunteers, patient feedback is collected. Once enough information has been collected, a ward report is produced and guidance is provided to help make action plans and monitor their successes. 

Content

This page includes a short video by PRASE Project Manager, Dr Sally-Anne Wilson, explaining what PRASE is.