CPSI: Engaging patients in patient safety: A Canadian guide (February 2018)

Summary

This extensive resource, by the Canadian Patient Safety Institute, based on evidence and leading practices, helps patients and families, patient partners, providers, and leaders work together more effectively to improve patient safety.  The Institute states that collaboratively, we can more proactively identify risks, better support those involved in an incident, and help prevent similar incidents from occurring in the future.

Content

The guide is for anyone involved with patient engagement, including:

• patients and families interested in how to partner in their own care to ensure safety
• patient partners interested in how to help improve patient safety
• providers interested in creating collaborative care relationships with patients and families
• managers and leaders responsible for patient engagement, patient safety, and/or quality improvement
• anyone else interested in partnering with patients to develop care programs and systems.

While the guide focuses primarily on patient safety, many engagement practices apply to other areas, including quality, research, and education. The guide is designed to support patient engagement in any healthcare sector.