Procedure for Reporting and the Management of “Serious Incidents” V5. Southern Health NHS Foundation Trust

Summary

Serious Incidents in healthcare are adverse events, where the consequences to patients, families and carers, staff or organisations are so significant or the potential for learning is so great, that a heightened level of response is justified. This procedure describes the circumstances in which such a response may be required and the process and procedures for achieving it

This policy provides managers with the process and procedures into the management and investigation of a Serious Incident, including guidance, templates and information.

Content

In summary, this highlights the importance of working in an open, honest and transparent way where patients, victims and their families are put at the centre of the process, and focuses attention on the identification and implementation of improvements that will reduce the likelihood of recurrence, rather than simply the completion of a series of tasks.

Attachments