Northern Ireland Public Services Ombudsman

Summary

The Northern Ireland Public Services Ombudsman investigates unresolved complaints about public bodies in Northern Ireland.  

Before you make a complaint to us you should normally have:

• Complained directly to the organisation 
• Gone through its complaints process
• Received a final response to your complaint.

Their website will give you more information on what Northern Ireland Public Services Ombudsman do, how to make a complaint, and their investigations.