Summary
Healthcare is a socio-technical system because it is characterised by multiple interactions between various components, both human and technological. SEIPS is a framework for understanding outcomes within complex socio-technical systems. This quick reference guide from NHS England gives an overview of the SEIPS framework and how it can be used to learn from patient safety incidents.
NHS England: SEIPS quick reference guide and work system explorer (1 August 2022)
https://www.england.nhs.uk/wp-content/uploads/2022/08/B1465-SEIPS-quick-reference-and-work-system-explorer-v1-FINAL.pdf
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