Professional regulators make it too hard for patients to complain (HSJ, 23 January 2026)

Summary

For a registered professional, being called before their professional regulator, such as the General Medical Council, is known to be very challenging, and is even associated with suicide. But what about patients and colleagues who have experienced harm and raised a concern about a registered professional with their regulator?

Employers and regulators should support patients and colleagues who give evidence against registered professionals and embed lessons learnt, writes Emerita Professor Louise Wallace and Dr Annie Sorbie in this HSJ article.