Work as imagined vs work as done (27 January 2023)

Summary

This blog by Tom Geraghty provides a definition of 'work as 'imagined' and how this differs from 'work as done'. He outlines the roots of the concept of difference between how people think work is done and the reality and also describes the concepts of 'work as prescribed' (how we think the work should be done) and 'work as disclosed' (what we say about the work that has been done). He discusses how we can close the gap between work as done and work as imagined through honest conversations, observations and simulations.