Patient Safety Management Network: Presentation from Niall Downey (29 September 2023)

Summary

This is the recording of a presentation given by Niall Downey at a recent Patient Safety Management Network (PSMN) meeting. Niall considered why error is inevitable, how it affects many different industries and areas of society and, most importantly, what we can do about it.

Content

Join the Patient Safety Management Network

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Related reading

• Find out more about Niall’s new book, Oops! Why things go wrong: Understanding and controlling error.
• You can also find a recent blog written by Niall on this subject on the hub.