Summary
Healthcare has become increasingly dependent on, and supported by, technology and digital solutions. We've pulled together some key pieces of hub content to help readers take a closer look at some of the patient safety considerations.
Content
Click on the headings to open the content.
1. Digital diagnosis—what the doctor ordered?
The advance of artificial intelligence (AI) has seen the emergence of digital diagnostic tools, with some claiming a more accurate diagnosis than a human. But what challenges does this present to patient safety? In this blog, Clive Flashman, Patient Safety Learning's Chief Digital Officer, looks at some of these new digital tools that are becoming increasingly available not only to clinicians but also for patients, and highlights some of the risks that they bring and considerations that need to be thought through.
2. The role technology has in enhancing safety in healthcare facilities: A blog by Yasmine Mustafa
Yasmine Mustafa, Co-Founder and CEO of ROAR, looks at how technology can improve healthcare for patients and staff safely, including the role of wearable technology in healthcare safety.
3. The digitalising of patient records — why patients MUST be involved
In this blog, Tina* discusses the patient safety issues that can occur with electronic patient records, highlighting how easily errors can occur in a patient's record but how difficult they are to fix, and why patients must be involved in the digitalising of their own records.
4. Digital-only prescription requests: An elderly woman sent round the houses
In this blog Dr Charlie tells us how their elderly mother was met with multiple digital barriers when trying to access her medications.
NHS England recently issued a national patient safety alert to all trusts providing maternity services after faults were discovered in IT software that could pose “potential serious risks to patient safety”. In this short blog, Clive Flashman, Patient Safety Learning’s Chief Digital Officer, calls for a closer look at the reasons into this and what we can learn from it.
6. EPR systems and concerns about patient safety
An investigation published by BBC News has revealed that Electronic patient record (EPR) system failures have been linked to the death of three patients and more than 100 instances of serious harm at NHS hospitals trusts in England. In this short blog, Patient Safety Learning reflects of these issues and the importance of patient safety being at the heart of the development and implementation of EPRs.
7. Digital storytelling: Learning opportunity or reputational risk?
In this anonymous blog, a member of NHS staff talks about their experience promoting digital storytelling to help staff members and the wider trust learn from patients’ perspectives on incidents of harm.
8. AI in healthcare translation: balancing risk with opportunity
In this blog, Melanie Cole, Translations Coordinator at EIDO Systems International, talks about the challenges, risks and opportunities for using AI in healthcare translation.
9. Putting patients at the heart of digital health
Clive Flashman, Chief Digital Officer at Patient Safety Learning, looks at the benefits and barriers to engaging patients in developing digital healthcare solutions.
10. Looking at the Safety of AI from a Systems Perspective: Two Healthcare Examples
In this chapter of the book Safety in the Digital Age: Sociotechnical Perspectives on Algorithms and Machine Learning, Mark Sujan argues that a systems approach is needed for the design of AI from the outset.
11. NHS England: Progress against digital clinical safety strategic commitments
Read NHS England's latest updates on the implementation of the Digital Clinical Safety Strategy, These show how they've captured insights about digital clinical safety, how they are training their workforce to support safety in this area and how they use technology to drive safer care.
12. Digital Coalition: Public and patient experience of the NHS App
Find out more about this research, designed to understand the public’s engagement and use of the NHS App. The report is based on findings from a survey run by The Patient Coalition for AI, Data and Digital Tech in Health (also known as the Digital Coalition).
13. Patient Safety Learning presentation slides: Embedding patient safety into digital health innovation
Clive Flashman, Patient Safety Learning's Chief Digital Officer, shares his presentation slides from the Health Plus Care 2022 conference.
14. EPR systems and concerns about patient safety
An investigation published by BBC News revealed that electronic patient record (EPR) system failures have been linked to the death of three patients and more than 100 instances of serious harm at NHS hospitals trusts in England. In this short blog, Patient Safety Learning reflects of these issues and the importance of patient safety being at the heart of the development and implementation of EPRs.
Join the conversation
Do you have insights to share around technology in healthcare and the patient safety considerations? You can comment below (sign up for free first) or contact the hub team at [email protected]
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