Patients prefer telehealth for common illnesses, study shows (23 November 2022)

Summary

In this interview for Healthcare IT News, Lisa Hedges, associate principal analyst at Software Advice, discusses the findings of a survey of 1,000 patients on telemedicine usage after the worst of the pandemic. She also talks about the future of telemedicine.

The survey found that:

• more than half of patients are concerned about the quality of care they're receiving through telemedicine.
• the majority of people prefer virtual appointments for common illnesses.
• 86% of patients rate their telemedicine experience as positive.
• 91% are more likely to choose a provider that offers telemedicine.
• 49% prefer telemedicine visits for mental health treatment, despite it being one of the more remote-ready specialties.