How are you doing? – 5 Questions (leadership during times of crisis)

Summary

Leadership is all about people. During times of crisis, urgency, uncertainty and change the need for leadership is very real. Leadership that is exceptional and active. Colleagues can feel uninformed, anxious, not valued, not heard, confused and fearful. We know that these dimensions can hinder communication and performance but can be eased by regular contact with leadership, moments of clarity (even if short lived), transparency, openness, honesty and a sense that their concerns matter and are not simply dismissed. 

The time required for away days, large gatherings, huge debriefs may be difficult to secure but the concepts remain valid and checking in with your people is time well spent. These 5 questions, developed by (East and North Herts NHS Trust, can be used quickly and on a regular basis. If each of us was asked these 5 questions each day or shift they allow us to share how we are experiencing things, reflect on our team mates and colleagues, take away actions for ourselves to help others and have the support from our leadership in helping and supporting us.

Good leadership in tough times can be action focused and people centred.

Content

This video is the first on several that have been shared in a series of tools and techniques to help you and allow you to help others.