The motivational state: A strengths-based approach to improving public sector productivity (DEMOS, 7 November 2024)

Summary

A new government has come into office facing public services in dire straits and a tough financial climate. Inevitably, finding ways to boost public sector productivity has come to the fore.

This paper, authored by Alex Fox and Chris Fox, argues that traditional approaches to improving public sector productivity, such as adopting private sector practices, technology-driven reforms, and tighter management, have failed to address the complex and evolving needs of public service users. It proposes a shift towards a strengths-based, person-led model, where public services are co-produced with individuals, families, and communities.