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27 September 2026 30 September 2026
ISQua's 42nd International ConferenceThriving through compassion and community: Sharing stories for the future of health systems
Join 1,400+ professionals from 80 countries at the world’s most energising healthcare conference on quality, safety, and patient-centred innovation.
Register
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29 September 2026 30 September 2026
PSIRF: Systems approach to Learning from Patient Safety EventsPromethean Human Designs
Practical PSIRF training to lead proportionate, systems-based learning responses to patient safety events.
This two-day practical practitioner course is designed for staff who lead or support PSIRF-aligned learning responses and need the knowledge, structure and confidence to respond well to patient safety events.
The course focuses on how to scope and structure proportionate learning responses, gather and synthesise information, apply Human Factors and systems thinking, and produce clear outputs that support learning and improvement. Participants will explore practical tools and methods that strengthen incident response practice and help build a more confident, consistent and proportionate organisational approach to PSIRF.
Through practical exercises and case-based learning, participants will build confidence in using PSIRF documentation and methods, facilitating swarms and After Action Reviews, developing coherent accounts of what happened and why, and engaging effectively and compassionately with staff, patients, carers and families.
This course is ideal for organisations that want to strengthen the quality of learning responses, improve the quality of outputs and actions, and build practitioner capability in incident response and organisational learning.
Why this course matters to organisations
Builds practitioner capability for staff leading or supporting PSIRF learning responses Improves the consistency and quality of incident response practice Strengthens the quality of outputs, actions and organisational learning Supports a more proportionate, confident and structured approach to patient safety incident response Helps organisations embed Human Factors and systems thinking in learning and improvement activity Who should attend?
This course is designed for practitioners who will lead or support learning responses under PSIRF, including:
Patient safety specialists Governance and risk leads Quality improvement leads Senior nurses Clinical leaders Operational managers Other clinical and non-clinical staff involved in incident response and learning Best suited to participants who already have a basic grounding in Human Factors and systems thinking. Topics covered
Human Factors and systems thinking for incident response Work as done, Safety-II, and drift to failure The NHS patient safety landscape and the place of PSIRF within it PSIRF tools and documentation for scoping and planning responses Systems tools for learning, including SEIPS and timeline mapping Learning response methods, including swarms and After Action Reviews Information gathering, interviewing skills and multidisciplinary approaches Involving patients, carers and families, including Duty of Candour Writing clear, decision-useful outputs Additional analytical methods, including task analysis and human reliability analysis Just culture, psychological safety and authority gradients By the end of the course, participants will be able to:
Lead PSIRF-aligned learning responses using proportionate approaches Apply Human Factors and systems thinking to understand how system conditions shape risk Use PSIRF documentation and methods to plan, scope and structure a response Facilitate swarms and After Action Reviews effectively Use systems tools to develop a coherent account of what happened and why Gather stronger evidence through effective engagement and interviewing Involve patients and families appropriately and compassionately Produce clearer, more useful outputs that support improvement Promote a just, learning-focused culture during and after patient safety events Tailoring and follow-up
Examples and activities can be adapted to the organisation’s incident profile, governance arrangements and priority safety themes.
Participants receive:
A certificate of completion A 30-minute post-course support call Register
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This conference focuses on recognising & responding to the deteriorating patient in paediatrics and ensuring best practice in the use of the National Paediatric Early Warning System.
The conference will include National Developments including effective implementation of PEWS in inpatient and emergency departments, Marthas Rule in Paediatrics and will update you on the November 2025 Suspected sepsis in under 16s: recognition, diagnosis and early management.
For further information and to book your place visit: https://www.healthcareconferencesuk.co.uk/virtual-online-courses/deterioration-in-paediatrics or email [email protected]
hub members receive a 20% discount. Email [email protected] for a discount code.
12:00
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30 September 2026 12:30 13:30
NHS Resolution primary care webinar: Women's healthJoin NHS Resolution for an informative webinar on learning from practice, policy, and patient safety in women’s healthcare in the NHS.
The event aims to spotlight some challenges and disparities found across women’s health using NHS Resolution’s unique lens of claims data, and to discuss how listening to patients, addressing clinical challenges, and improving primary care are fundamentally transforming women’s health services across the NHS.
What will you gain from attending?
Listen and learn: Discover how the NHS is tackling the "health gap" and ensuring women's voices are heard in clinical settings. Best practice: Learn how NHS Resolution, PCWHS and NHS England are working to deliver sustainable, accessible women's health services. Learning from insights: Actionable takeaways from NHS claims data to prevent future clinical delays and reduce harm. Who is this event for?
This webinar is designed for healthcare professionals working in primary care, focusing on patient safety, risk management, and clinical governance:
General practitioners (GPs) Primary care clinical staff: registered nurses, allied health professionals and hub leads Safety and learning leads within NHS trusts Integrated care board policy staff, patient safety and governance managers Women’s healthcare policy implementers Find more out more details about this event and register here.