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10 June 2025 11 June 2025
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
purpose of patient safety incident response framework introduction to complex systems, system thinking and human factors restorative just and learning culture duty of candour involving staff in incident response involving patients, families and carers in incident response improvement science and developing system improvement plans general response techniques interviewing and asking questions conducting observations, understanding work as done systems frameworks response types patient safety investigation planning, analysis and report writing commissioning and oversight of an internal investigation a high-level overview of system-based response tools Who should attend:
Lead investigators; Executives, commissioning, and service leads for investigations; Investigators supporting or overseeing patient safety incident investigations
Facilitator: Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
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hub members receive a 20% discount. Email [email protected] for discount code.
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11 June 2025
This is a 6 hour CPD approved course, written, continuously developed and delivered by Rob Galloway. It evolved after he was involved in a patient’s death 16 years ago. This led to his “Damascus moment”, as he had a realisation that the traditional ways of looking at improving patients safety were not working and a new mindset was needed.
The course is based on his 23 years of clinical experience and extensive work looking into the best ways to provide safer care and how best to implement the needed changes. The course has now been taken by over 3,000 people and is different in many ways to other human factors courses, in that it looks at things from a clinician’s perspective. As opposed to those in the airline industry who can decide to just not fly a plane if conditions are not ideal, his course is based on how to provide safer care in difficult circumstances where care must be provided whatever the situation is.
The course is aimed to give attendees a basic understanding of human factors and the importance of changing the culture to bring about improvements in care. As well as the traditional aspects of human factors such as team working and communication skills, the course looks at how we can improve our decision making skills by reducing cognitive bias.
For further information and to book your place visit: https://www.healthcareconferencesuk.co.uk/virtual-online-courses/human-factors-a-journey-in-improving-care-a-journey-in-improving-care or email [email protected]
hub members receive a 20%. Email [email protected] for discount code.
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11 June 2025
This national conference looks at the practicalities of responding to patient safety incidents for learning and improvement under the Patient Safety Incident Response Framework (PSIRF). The conference will also update delegates on best practice in patient safety incident investigation and response systems and include an practical case study based overview of key tools and techniques that can be used to investigate incidents including under PSIRF including After Action Reviews, SEIPS and Thematic Reviews. There will be a focus on understanding your patient safety incident profile and managing and ensuring accountability for ongoing safety actions in response to recommendations for investigations. You will also receive a legal perspective on PSIRF and how PSIRF relates to the learning from deaths criteria, Medical Examiner and Coroner system. The conference will support you to compassionately involve those affected by patient safety incidents and challenge your pre existing lens to inspire cultural change with PSIRF and deliver improvement.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/serious-incident-investigation-patient-safety or email [email protected]
hub members receive a 20% discount. Email [email protected] for discount code.
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