This is a 6 hour CPD approved course, written, continuously developed and delivered by Rob Galloway. It evolved after he was involved in a patient’s death 16 years ago. This led to his “Damascus moment”, as he had a realisation that the traditional ways of looking at improving patients safety were not working and a new mindset was needed.
The course is based on his 23 years of clinical experience and extensive work looking into the best ways to provide safer care and how best to implement the needed changes. The course has now been taken by over 3,000 people and is different in many ways to other human factors courses, in that it looks at things from a clinician’s perspective. As opposed to those in the airline industry who can decide to just not fly a plane if conditions are not ideal, his course is based on how to provide safer care in difficult circumstances where care must be provided whatever the situation is.
The course is aimed to give attendees a basic understanding of human factors and the importance of changing the culture to bring about improvements in care. As well as the traditional aspects of human factors such as team working and communication skills, the course looks at how we can improve our decision making skills by reducing cognitive bias.
Registered address:
Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ
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