This training will support the development of expert understanding and oversight of systems based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
PSIRF and associated documents (PSIRP, PSII standards)
oversight framework
effective oversight and supporting processes related to incident response
maintaining an open, transparent, and improvement focused culture
importance of communication and involvement of those affected (preventing further harm)
commissioning and planning of patient safety incident investigations
complex investigations spanning different organisational, care setting, and stakeholder boundaries
WHO SHOULD ATTEND
Executives, commissioning, & service managers supporting service lead investigator roles
The following only after attending the 2-day systems approach to patient safety incident response: All Executive, Commissioner and Service Leads for investigation; All Lead investigators conducting patient safety incident investigations investigators conducting
FACILIATOR
Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
Register
hub members receive a 20% discount. Email [email protected] for discount code.

Event details