Attend
Events happening today
-
ALL
DAY
23 September 2025
Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF.
Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
Duty of candour regulations Being open and apologising when things go wrong Challenges/complexities associated with cases where there is more than one investigation Effective communication, including dealing with conflict and difficult conversations Effective involvement of those affected by a patient safety incident throughout the incident response process to ensure a thorough and richer investigation Sharing findings Signposting and support: including loss, trauma and stress Who should attend
Lead investigators conducting patient safety incident investigations Executive and service lead for duty of candour Executive and service lead for patient safety Executive and service lead for the supporting response to patient safety incidents Investigators supporting patient safety incident investigations Register
hub members receive a 20% discount. Email [email protected] for discount code.
Community Calendar 0 Comments -
12
:00
23 September 2025 12:00
Being able to effectively give feedback is fundamental to building and maintaining a high performing team, and the way we deliver that feedback can make or break psychological safety. In this special workshop, we dive deep into how we can work most effectively with feedback, and ensure it’s a “tool for good”, helping us meet our goals.
We’ll cover everything from principles and approaches to practical tools, mechanisms and traps to avoid.
This Power of Effective Feedback workshop is designed to be applicable for those working in all industries, domains and roles. It may be most useful for those with people responsibilities, including managers, leaders, trainers, supervisors and mentors.
In this workshop, we explore:
The purpose and value of feedback. Characteristics of psychologically safer feedback. Traps to avoid. The flipside of feedback – learning to receive it well. Working with power, subjectivity and power dynamics. Guiding principles including Local Rationality and the Fundamental Attribution Error. Non-Violent Communication and other useful models. Practical tools, strategies and scenarios. Further reading and resources. You’ll leave with a new perspective on the power of feedback and a range of practical tools to help you use it most effectively in your context.
Register
Community Calendar 0 Comments
