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Events happening today
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ALL
DAY
24 September 2025
This National Virtual Summit focuses on supporting staff to deliver good complaint handling and implementing and monitoring adherence to the PHSO National NHS Complaint Standards which are now being used and embedded across the NHS. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints are welcomed and lead to change and improvements in patient care. The conference will also reflect involving people and their families in complaints and integrating the process with the Patient Safety Incident Response Framework (PSIRF) to ensure patient safety actions and learning.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/nhs-complaints-summit or email [email protected]
Follow the conference on X @HCUK_Clare #NHSComplaints
hub members receive a 20% discount code. Email [email protected] for discount code.
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24 September 2025
Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF.
This training will support the development of expert understanding and oversight of systems based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
PSIRF and associated documents (PSIRP, PSII standards) oversight framework effective oversight and supporting processes related to incident response maintaining an open, transparent, and improvement focused culture importance of communication and involvement of those affected (preventing further harm) commissioning and planning of patient safety incident investigations complex investigations spanning different organisational, care setting, and stakeholder boundaries Register
hub members receive a 20% discount. Email [email protected] for discount code.
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24 September 2025
Many facilities care for residents who receive antimicrobial treatment for urinary tract infections (UTIs) despite showing no reportable symptoms, creating ongoing challenges for infection preventionists.
Join Denise Cutting, MSN, MHS, RN, infection prevention advisor at the Patient Safety Authority, for the “Navigating Urinary Tract Infections in Long-Term Care” webinar. Participants will learn how to assess the impact of UTIs in long-term care across Pennsylvania, identify strategies to improve the identification and management of UTIs among long-term care residents, and define approaches to prevent UTIs and reduce unnecessary antibiotic use.
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8
:00
24 September 2025 08:30
Seating Matters’ in-person Seating Masterclasses are the ideal chance to refresh and enhance your knowledge of effective sitting, pressure care management, and the seating assessment process.
Stay up to date with the latest innovations in seating and gain practical insights from leading experts. Our resident OT, Kirsty Ryan, will share her expertise on conducting thorough seating assessments, managing pressure, and supporting posture.
Whether you’re an occupational therapist, healthcare professional, caregiver, or simply passionate about seating solutions, this masterclass offers a valuable opportunity to connect with peers and explore new approaches to practice.
Don’t miss out—register today using the promo code PATIENTSAFETYLEARNING to secure your free place!
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