SEIPS in Action is a comprehensive course designed to equip healthcare professionals with practical skills in applying the Systems Engineering Initiative for Patient Safety (SEIPS) framework. Participants will gain hands-on experience in using SEIPS to enhance healthcare processes, supporting patient safety and system efficiency. This course combines theoretical coursework, an intensive live workshop, and extended mentoring to solidify learning and support real-world application.
Learner requirements
Learners must:
have completed our flagship course ‘A systems approach to investigating and learning from patient safety incidents’ (or equivalent experience) be an investigator or have an active part in an investigation have manager sign-off for the time commitment. Course dates
SEIPS in Action runs over two days, face-to-face, in Stratford, London:
Day 1: Monday 13 January 2025, 9am-4pm
Day 2: Tuesday 14 January 2025, 9am-4pm
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Event details

Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
purpose of patient safety incident response framework introduction to complex systems, system thinking and human factors restorative just and learning culture duty of candour involving staff in incident response involving patients, families and carers in incident response improvement science and developing system improvement plans general response techniques interviewing and asking questions conducting observations, understanding work as done systems frameworks response types patient safety investigation planning, analysis and report writing commissioning and oversight of an internal investigation a high-level overview of system-based response tools Who should attend:
Lead investigators; Executives, commissioning, and service leads for investigations; Investigators supporting or overseeing patient safety incident investigations
Facilitator: Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
hub members receive a 20% discount. Email [email protected] for discount code.

Event details