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Events happening today
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ALL
DAY
16 April 2020
Healthcare professionals are deeply impacted by this crisis as are the citizens and patients who have been exposed to or contracted the virus. Patients and families who have navigated illness and our healthcare system for decades have insights that can support us as we move from the crisis to the rebuild.
What is the role of partnership as we witness our providers in great need of emotional support? How are patients without COVID-19 coping with the interruptions in care and how do they balance their needs with that of the overall COVID response? How does the patient community support the healthcare community today? How do we begin to think ahead to rebuilding together?
A panel of patients, family members and patient advocates will provide insights into these questions and more.
Further information and registration
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16 April 2020
COVID-19 brings an enormous set of challenges to hospitals around the world. One challenge in particular, the current mental state of healthcare workers, is now taking centre stage as clinicians face delivering difficult news to patients and their families about what is happening, what to expect, and how to prepare.
ECRI and RLDatix have come together to deliver a special webcast led by Dr. Tim McDonald, an expert on Communication and Optimal Resolution (CANDOR). In this much-needed training, Dr McDonald will share the importance of implementing the CANDOR process and demonstrate how the lines of communication for patients and care teams can mitigate the negative consequences of this crisis and help support healthcare workers as they seek emotional first aid, a sense of well-being, and morale.
The webinar includes two role-playing videos that address real-world scenarios healthcare workers are facing today.
Scenario one illustrates an empathic conversation healthcare workers have with the wife of a COVID-19 patient who needs to be placed on a ventilator due to a rapid decline in his condition. Scenario two demonstrates the pressure and emotional stress healthcare workers experience after a terrible harm event. Further information and registration
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9
:00
16 April 2020 09:00 10:00
Virtual Health and Care Design School are running an online course about human-centred design, the process of design thinking and its application in health and care. This course will give you the foundation to begin a project using the tools and skills of a designer.
During each session you will work on your health and care problem with the advice and teaching of our exciting roster of speakers who have each been making great strides in the world of design thinking. You will also have the opportunity for one-on-one coaching with Design Lab consultants.
In this session: Are you working on the right problem? Are the right people at the table? This session is all about how to frame - and reframe - problems to generate the most possibilities.
Further information
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