GPs in England too ‘overloaded’ to help older people at risk of falling, say MPs

GPs in England are so “overloaded” that they cannot help older people who are at risk of falling in what NHS bosses accept is an unacceptable failure of care, the House of Commons’ public accounts committee has said.

Pressure on GPs’ time has intensified as a result of the government’s decision to give patients online access to their services, according to a report by the influential cross-party group of MPs.

The committee found that GPs are doing too little to tackle falls even though they are the most common cause of death from injury among over-65s, cause tens of thousands of hip fractures, add to hospitals’ workloads and cost the UK an estimated £4.4bn a year.

Family doctors in England are obliged under the terms of their contract to identify, assess and support people over 65 with moderate or severe frailty. However, “many GPs are not currently able to deliver on these requirements”. During 2024/25 just 17% of those patients were assessed.

Only 18% of the 226,000 people who were diagnosed with severe frailty that year were assessed for their risk of falling and only 16% underwent a review of the medication they were taking.

Prof Victoria Tzortziou Brown, the president of the Royal College of GPs, said the report vindicated its warnings that “prioritising online access to our services without equal focus on continuity and proactive care may have unintended consequences for other areas of care, and risks disadvantaging some of our most vulnerable patients.

“While most GP practices will always try to offer their older patients the time they need, this is increasingly challenging against a backdrop of intense workloads and workforce pressures while also responding to increasing demand and policy requirements to improve access.”

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Source: The Guardian, 3 June 2026